Many read the book "How to Win Your Friends and Influence People". However, many people do not know how to apply secrets in real life. Perhaps the secrets of all secrets simply master the communication skills. Communication skills determine your success in the next project, business or business.
Communication has two elements. There are verbal communication and non-verbal communication. Verbal communication (using words and voice) only guides 10-20% of conversations with others. This means that non-verbal communication (your expression, physical activity and energy projects) determines the remaining 80-90% of the overall communication experience.
Learning communications skills will be able to resolve conflicts, find solutions, build lasting trust, and acquire mutual respect. When you communicate clearly and confidently, you minimize cross-cultural misunderstandings and maximize performance. Here are five quick tips to help you acquire verbal and non-verbal communication skills: 1. Focus on genuine intent
Whether you're talking to someone over the phone or in person, you have to focus on your true intent. What does that mean? Well, are you trying to help this person? Do you want to hurt this person? Are you trying to deceive that person? Since most of our communication is directed by non-verbal acts, others will "perceive" you in the conversation.
For example, if you're talking to someone on the phone, you need to talk slowly about organized thoughts. Because if you talk a bit slower, you have time to let the other party process your words and ideas through your guided journey. Your voice takes the "emotions" through your phone, so your student or your transmitter can hear (or judge) what it feels like. If you talk face to face, you must provide eye contact, be aware of your presence and enthusiasm. Be honest, open and honest in any business meeting or trial. Create your customers or partners as important and worthwhile.
2. Use simple words and phrases
Use simple and easy-to-understand words to use. Because if you use a lot of jargon, slang or complex language, you just confuse your audience. Tell me what you mean and just mean what you said. If you are not sure if the student has received the intended message, please confirm it again.
Most people are "visual" students (about 65%) who like reading pictures and texts. Some "hearing" students (around 15% of the population) who are listening to music and listening to voices. This means that you will really help your ideas on a piece of paper for most of the audience, so that the audience can easily formulate any complex idea. Developing Self-knowledge and Encouraging Interaction
One of the biggest challenges of communication is probably developing self-awareness. Without any mission communication, it disturbs the audience and does not understand why. With good self-awareness you will be able to quickly and easily adjust your communication style in every situation
Whether you are on a business meeting or on a sales call, you have to be "consciously" connected to the target audience. With good self-awareness, you will know what you are saying and how you clearly say the message. Talk with confidence and purity. Meditate and organize your thoughts. Make articulation at all key points. Trust Your Audience to Participate in the Discussion by Asking Some Concrete Questions
4. Communicate in a Positive and Constructive Way
No one likes to start the conversation negatively. It will do its utmost to communicate positively and constructively with messages. For example, if you perform benchmarking, treat all weaknesses as a new learning and growth opportunity for self improvement. If you are at a team meeting, you can lead the conversation with a "structure", but at the same time lead the conversation with "flexibility". This is the simple Yin and Yang idea for balancing the opposites.
Effective communication determines success or success. When team members communicate with an open eye, they build trust and harmony in the working environment. These elements create a good supporting business culture.
5. Talk With Mutual Respect
If people can only remember one thing from the conversation, they will only remember how they feel. You must refute the necessity of the most important human emotions by being comfortable, appreciated and respected.
For example, if you are a boss or executive, you want to talk in a sincere tone. The more authorities you have, the more honest you have to speak. This is the only way to get trust and credibility. On the other hand, if you are a worker, you would like to talk to your supervisors and colleagues on an open and honest basis. This is the only way to find a solution to all problems through mutual understanding.
When you learn to communicate on an effective, oral and non-verbal conversation, you can acquire your own fans, followers, and supporters in business and social circles. You may want some successful and effective communicators like Oprah and Ellen who have more followers.
Source by sbobet