Communication Skills – Confidence Building for One Person at a Time

Great communicators are perceived when someone is excited, nervous, close, restless, or ready to act. This can happen by "listening" to the word you want to say and not tell it.

Listening also raises issues and pays attention to the answers. A good communicator is a good student. And a good student can create a trustful relationship.

People deal with you because they get to know you as a person and I trust what you tell them.

How do you communicate with trustworthiness?

  1. Focus on the needs of another person, not according to your needs. Talk to what they tell you, not just what you want to hear. Remember, this is not about you.
  2. Ask the top questions. How can I help? Do you have any questions? What are your plans for the future? When do you want to start? Who do you know who would like to experience my service or my product?
  3. Listen more than you speak. Ask a question and stop the conversation. Do Not Disturb. Distinguished attention is a compliment – tell them what they say is important for you.
  4. Listen to your body language too. Get ahead when you speak so you catch all the words. Do not look over your arms, it looks more hostile.
  5. Be eye contact with the other person. If you talk to someone who does not make eye contact with you, how do you feel? Do you feel that you are not interested in them? Eye contact conveys trust and interest.
  6. Smile. Think, ask and have fun. Relax and have yourself.
  7. Stop and rest. You can talk about posture quantities.

You only have a chance to make a great first impression. Relationships based on trust start with a favorable first impression. Communicate your confidence instantly through appearance, posture, self-confidence, and other person's interest.

Remember that the other person is 100 times more important than what you say. Listening is an invaluable communication skill.

I'll never forget what I once read: ~ 50 percent of what you say I've never heard of.

~ 25% of the said are forgotten.

~ About 15 percent can not be said in the first place.

~ So only the 10 percent of what you say actually remembered.

The story is moral – you have two ears and one mouth Use it properly

Trust builds on if you're more interested in the other person than yourself.

Source by sbobet

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