No work or routine work can be done implicitly. Listening skills play an important role in the overall communication process and are essential to sales staff directly communicating with customers. Not just sales staff but many people are bad students in everyday life. Hearing can often be heard confusing and interchangeable. There is a big difference between hearing and hearing.
Listening is a physical act, while hearing is the hearing, while preserving and understanding information. Listening is active, while hearing is passive. Although everyone knows the importance of listening skills when communicating with each other, they have little or no attention to their listening skills, and this often becomes the main obstacle to effective communication. Numerous studies have shown that adults typically only listen to a 25% efficiency level, and experts agree that low-tacit skills contribute to the most bad communication. Not only listening, but also listening is what is needed for this competitive world. Attentive listening usually involves the evaluation of ideas, the difference between facts and opinions, questioning and feedback to clarify communication, recognize the language that is loaded, and recognize common hearing barriers.
Listening can fall into one of the following categories:  Active Listening: Active listening is a way of listening to and responding to a person that improves mutual understanding. You are closely monitoring content and intent. Trying to prevent obstructions from silence. Most importantly, you are not judicious and empathic.
Inactive Listening: This definition is the old saying "On one ear and the other." Inactive listening is simply present when someone speaks, but does not pick up what they say. You hear the words, but your mind wanders and there is no communication.
Selective Listening: Selective listening can hear what you want to hear or what you want to hear, instead of what you say. Listen to a portion of the message and start composing your response immediately or wait for the loudspeaker to stop listening to the loudspeaker.
Reflective Listening: This is one of the most complex listening types. This includes actively listening, interpreting what they say and observing how they say. You are working to clarify what the speaker is talking about and to ensure that there is mutual understanding.
If you are involved in the communication process, you can deal with any of the above listening skills. Poor listening usually occurs due to the lack of speed in the loudspeakers' conversations, the ability to duplicate things, the limited vocabulary of the student, (19659002) 2) Keeping in Mind
3) Listen to the Voice, Ideas / Concepts and Not Just Words
4) Do not Interrupt (19659002) 6) Ask questions
7) Be mindful
8) Empathize Speaker
9) Give Feedback
10) Listen what can not be said
Although we have to be hard to be a good student, the 10-stage they can not always help their students' ability.
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