Most managers feel they have good listening skills, but may not be as skilled as they think. Training the directors to be good students can have a significant impact on the organization's success. Listening is not as easy as hearing the words spoken by someone. This is actually a skill that will practice the master. I recently met with crusading conversations, side-by-side conversations, and an individual reading my email. Did we ask to listen more or less to each other?
As a leader we can learn our teams and ask big questions dramatically improve organizational efficiency. Manny Steil, a hearing expert and Communications Development, Inc.'s CEO, says there are four basic listening concepts: [1959-19004]
is the road to better listeners. So, how can we become more active listeners? Here are some helpful tips:
- Make a commitment to listening better. We use a lot of communication courses throughout our life. Have you ever had a student course?
- Be present! It's easy to let go of the mind and think about the many projects and tasks. Active listening requires you to be here now.
- Keep an eye open. Avoid listening to judgment, bias, or preconceived notions.
- Resist the external interference. Constantly focus on the conversation.
- If necessary, note the notes. In particular, it is important for employees to consider understanding during the conversation.
- Ask open-ended questions to clarify. These include what, how, when and where, or statements like "tell me more". Avoid using "why" because it places the loudspeaker on the defensive.
- Use the parafractive, summarizing and reflective communication skills (repeat what the student said)
It's a fact that we are the least aware of the most important. This includes spouses, children, friends, staff, and bosses. Thus becoming a better listening student will not only enhance leadership skills and organizational efficiency, but will also have a significant positive impact on other relationships in our lives.
Source by sbobet