Competence in communication skills is vital in the workplace. By expertise, we mean how you work in communication to communicate more effectively with the people you interact with.
Need for communication skills outside the workplace
Apart from work, relationships are different. You can choose your contacts. Connect with someone you want to share with or share interests with. Communicates with people of similar minds about topics that share ground. If things go wrong, you can go. In most cases, this is not the choice in the workplace.
In business, you need to build good communication skills to build a positive working relationship with anyone. You will work with different people and work at different levels in the world of work. The word "similar" is irrelevant as it has to tell people whether or not they like it.
What's the point of effective communication?
It is very important to think about the importance of effective communication. How did you define it? Perhaps the words are clearly spoken? Could the message be simple and understandable in the language? These definitions apply to the sender. Effective communication is about the other person. This is the result of the result.
Did you reach the goal of communication? Did the other person understand it? Did you accept what you said? Agreed? If not, no matter how well you said, communication is NOT effective.
Think of the waitress who leaves a very hot plate in front of the dining room. She says do not touch that plate, it's very hot. What happens next? Ninety percent of people touch the hot plate! The waiter will go to think, even a stupid man! This communication was ineffective, it did not work. The goal was to stop the dinner by touching the hot plate and the result was touched.
Think About Goals and Plans
The first step in effective communication is to learn to think about the goals and the desired results. What's your purpose here? What kind of results do you want? The next step is to think about how to achieve this result? What is my plan?
If the plan does not work, do not repeat it! It did not work for the first time, why should the second or third be? Think of a new plan. In the above example, does the waiter try to stop eating by touching the plate? Well, you can try to use a positive rather than a negative language. You can say, make sure you keep your hand away from the plate because it's very hot. There is a good chance that this will work, but if not, you can try something else.
Communication is effectively about learning the different methods of communication to achieve positive results.
People are different
who have difficulty in effective communication, they often assume that everyone is like them. The bad communicator is common sense that the other person should have understood them because if they received this message they would have understood it.
Everyone is not like you. In fact, only twenty percent of the population is similar to you. The other eighty percent is different. The trick is to get to know other people and all the other people. What works together does not work with another. Some people like to talk in the soft, gentle language style with a lot of social interaction. This approach certainly does not work with any other type of person who likes fast, direct language, without whisk. These peoples would like to go straight to the bottom line.
Learning effective communication is about how to use different communication skills and styles to reach better results for different people
Source by sbobet