In the 1st part of the series we introduced a three-layer model to improve team dynamics. The bottom layer focuses on improving teamwork within the team, the next layered communication, and only when these two recipients are ready to move on to the highest level; effective and coherent implementation of the team. In Part 1, we considered the level of connection – we look at the level of communication in this article.
first Challenge – Talking to People
One of the leading roles in facilitating the communication process between team members. Here are some ideas to talk to people
- Work with the team to create a series of communication standards. These may include processes for resolving disagreements, involving new members in the team, or acquiring knowledge. Get the team to start chatting with each other through a workshop to make standards
- Avoid the effects of Chinese whisper. Don't be in the communications chain. If someone tells someone else, encourage them to talk to the recipient or preside over the two sides.
- Regularly schedule impulse calls where the team quickly returns statics
- As much as possible, make decision-making easier with the involvement of teams.
2. Challenge – Communication in the Distance
I run in one of the driving trainings where we ask two groups to develop a simple student package that explains how to make a cup of tea. One group is sitting together, the other is divided into two rooms. The latter can only communicate via post-it messages. It is incredible how difficult the challenge will be when the team is separated. Many of us underestimate the hidden costs of team separation. Here are some ideas for working with dispersed teams
- Shell is a policy that has had to meet at least once in a group as a scattered team. It has been found that this contributes significantly to communication. It is believed that travel costs outweigh the benefits of better communication.
- Technology can help. It is incredible how often we use telephone conference calls or e-mails. Most communications are visible through gestures and facial expressions. Try using video conferencing regularly. Applications like Skype can be used freely and create high quality web conferences.
- For Powerpoint presentations, use Webex to share students and speakers in multiple locations.
- Using Social Media. Wiki, Facebook, blogs and Twitter can be useful communication tools.
- Setting up an intranet site with everyone's photo. Often, you may want to see someone looking at the end of an email or phone. One company spoke to ensure that every email signature contained a thumbnail photo.
3. Challenge – Elastic troops
The staff is changing rapidly these days. New people are expected to accelerate quickly, and leave people with important knowledge. Here are some ideas to meet this challenge:
- Create an effective induction process that quickly recognizes knowledge. Make sure you can easily repeat – maybe in video format
- Have exit interviews to grasp the knowledge and discover people's abandonment.
- Contact people after you leave social media sites like Facebook and LinkedIn
4. Challenge – Working with Different Cultures
The last time you led a management course where we discussed how to work with different cultures, hopefully we participated in Saudi Arabia, USA, UK, Italy and Ghana! It was a good example of how our business world became. It can be a cultural challenge of all kinds:
- Creates a culture of respect and culture for each other's lifestyles.
- Get the different nationalities to show the other members of the team how their culture differs and how work and privacy work in their own country.
- Providing necessary facilities and services to support team culture, eg. Prayer for Muslim Workers or Kosher Workers of Jewish Workers
- With a view to religious and cultural differences in organizing group discussions and social events. For example, do not organize pub excursions if you exclude members of the Muslim team.
5. Challenge – Silo Organization
Creating classes that focus on one function is, of course, a useful and valuable way of organizing people within a company. The disadvantage is that it allows people to create more silos in order to have artificial barriers in communication within them. Here are some ideas for solving it:
- Networking in organizational units as much as possible to interact with different areas of business
- Be aware that you are working in the department who means who.
- Running Multiple Divisions of Social Mixers
The manager cannot refer to a communicating group; it must be something they are constantly thinking of as a way of improvement.
Source by sbobet