Assertiveness – personality trait or communication skills?

Many seemingly enlightened companies make significant investments in people's development. They send their colleagues to technical training, soft skills training and leadership training. They believe that their human resources are provided with the skills and competences needed to succeed and are willing to spend money on it. If only that suffices

Fortunately, you can spend the training and training management candidates for development. But no matter how qualified people, they will not rise above the middle of the leadership unless they are supposed to be.

According to studies, only five or twenty percent of the population is claimed. Yet you will pay attention to almost every senior executive convincing.

Why are so few employers sending new managers for assistive training? Many consider assertiveness as a personality trait that some of the lucky ones are born or evolve during their formative years. It is assumed that people are certain or not. They do not see assertiveness as skills that can be developed. Assertiveness can easily stand up without anyone else. This means that your interests are communicated in a clear, direct, concrete and attentive manner. This passive and aggressive "Golden Mean". If you can not stand up, you're passive. If you can stand up, but ignore the rights and feelings of others, you can be aggressive.

Most citizens applying the assertive training are more passive than aggressive. Passive people may be dissatisfied and unbalanced without giving and receiving healthy interpersonal relationships. They are sorry for lack of assertiveness and others. They may also suffer from low self-esteem and depression.

Assertive people have positive self-esteem. They enjoy relationships based on open communication and mutual respect. They take responsibility for their feelings, sayings, and deeds. Assertive people stand up for themselves, exercise their rights while acknowledging the rights and opinions of others. Why not every company want every leader to be convinced?

Assertiveness skills There are three common sets used by the alleged people. The first is the ability to say "no".

Many people have difficulty refusing a request. Here can be cultural norms, but we do not blame the culture. The fact that people often say "yes" if they want to say "no" because they do not want to offend the other person or seem uncomfortable. But "no" means "no" helps defend our most valuable commodity: time.

There are many ways to say "no" without causing a crime and learning and practicing. For example, if you simply deny the cause or offer an alternative, the "no" gets tired.

The second area of ​​assertiveness is the ability to ask. People often do not ask for things they need or want because they do not want to disrupt others or become inept or demanding. Yet, these things have a lot of the right to be reluctant to ask.

Imagine a new manager who reluctantly asks for help or feels he is too hindering the effective delegation. Fortunately, you can learn to ask without asking him to ask you in good time to be direct and smile. Most importantly, let's look at your request from the other side, making it easier for him to say "yes".

This statement is more than just a "no" question and a saying. The third group of skills is the creation of absolute messages. Suppose your boss knows something wrong. Who will talk or ignore? The ability to set up ourselves is useful in many situations.

In addition to learning how to communicate firmly, we can learn to act. This includes eliminating unusual behaviors, gestures, and speech patterns, as well as exchanging associative and confident situations.

To stop passive behavior, try to avoid eye contact, slowness, low talk and insecurity. Avoid passive speech patterns, such as misunderstanding or uncertainty, frequent justifications or apologies, and yourself.

To adopt self-confident behaviors such as good posture, eyesight, confidence, and purposefulness, and decisive. Speak with strength and calm pace, express your needs clearly and directly, and listen to others.

By managing assertive skills and behavioral patterns, companies can help their leaders succeed for the highest levels of the organization

Source by sbobet

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